Global Cross Cultural Communications
This full-day seminar will introduce participants to essential cross-cultural communications skills while increasing understanding of how culture affects everyday business. You will critically examine cultural biases and stereotypes that impact business transactions and increase your ability to effectively interact with overseas partners and clients. This course will help you:
- Understand the impact of culture on international business;
- Build skills for communicating with international partners;
- Increase understanding of your own cultural values and beliefs that can alter perception across cultures;
- Identify and understand stereotypes that can hinder cross cultural communication;
- Learn tools for communicating with LEP (Limited English Proficiency) business partners; and
- Identify ways that culture impacts negotiation.
About Our Instructors
Instructor Myrna Ann Adkins is President of the Spring Institute for Intercultural Learning, a cross-cultural training firm that provides consulting and training services to businesses, government agencies, and community groups. Myrna Ann manages the Institute's programs, leads their marketing and development, and presents workshops worldwide. She is on the Board of Directors of the North America-Mongolian Business Council and on the Advisory Board of the International MBA program at the University of Denver.
Instructor Rachel Skanson is the Director of Programs for the Spring Institute for Intercultural Learning where she overseas the operation and growth of programs, manages Spring's Cross Cultural Training Programs and is a lead Cross Cultural Communications trainer. Rachel speaks Mandarin Chinese and has spent over eleven years traveling, living, and working internationally.
